How to Open Your Own Phone Answering Service for Small Business from Home

Ever caught the entrepreneurial spirit and wished to open a phone answering service for small business? A lot of small business owners have a hard time with keeping an individual staff for 24 hours per day and seven days per week. They must address the requirements of the client as soon as they can to keep away from losing their business.

Therefore, outsourcing the office calls has become one of the ways that businesses can help to serve their clients in an affordable manner. This practice opens the door of opportunity to anyone who wants to serve clients in an affordable fashion. As a home-based business, you don’t have to invest as much capital. All you need is a computer and telephone bandwidth. This way, you can meet the incoming needs of phone calls. Let’s take a closer look at the minutiae of starting such a career path.

beautiful woman working at home talking at the phone in front of computer

How to Open Your Phone Answering Service for Small Business from Home

Luckily, this is a low-cost business. As a result, you will only have a few expenses with it. Some of the supplies you will need include:

  • Desk.
  • Fax machine.
  • Computer.
  • Printer.
  • Basic office supplies.

How much you spend depends on what kind of quality you want to enjoy with your office supplies. Usually, people want something a little above average. You might also want to invest some cash in a client retention management program. This tool will link some of the specific incoming phone calls to a single business.

If you’re looking at a realistic budget for all the equipment and supplies, you can expect to pay anywhere from $2,000 up to $10,000, depending on your needs. You will fix your rates based on the hours you will work for each client. For example, you might have a plumber who wants you to take incoming calls. You can accomplish this work for the standard work hours. As a result, you will earn around $100 per client a month for answering a specific number of phone calls.

Now that you know the basics, you can proceed to discover 8 tips on how to open a phone answering service for small business. These guidelines will show you what you need to do to have your new income source up and running from the comfort of your home.

Tip #1 Join a Marketing Network

To bring in customers, you will need to join a local networking group to learn how to market your business. You can join a business association. Such a group will help you to meet with the small business owners of your region. These are people who might be looking for services such as yours.

The best way to get them to remember you is to have a business card and a professional website. This way, you make it easy for people to contact you. You might also send out a newsletter or postcard to bring in the clients.

Tip #2 Look at Call Volume

As you set a price, look at the call volume. Clients with a larger number of call volume should be charged more than those who send a fewer number of phone calls in your direction. A higher call volume will also keep you busier for longer. This means the price should reflect how busy you will be during this time.

Tips #3 Speak with a Lawyer on the Contract

Before you begin to work with someone, first speak with a lawyer to have a good grip on the setup. This will tell you what to expect. The lawyer will keep your best interests in mind when reviewing the contract created for a phone answering business for small business.

Tip #4 How to Find the Best Prospects

Some of the best clients to go after will be the construction companies, doctors, electricians, and plumbers. Any of those businesses where you have someone “available 24/7″ will be a good client to recruit for your customer database.

They will often need someone to help with their calls day and night for they can’t always be on the phone. Technological advancement has made this an even better opportunity.

Tip #5 Add a Personalized and Friendly Touch

This will make all the difference in whether you win a client over or not. When it comes to professional phone answering service for small business, some of the specific things you will do include taking messages, delivering specific messages to the caller, and providing them with basic information. You will also clarify the intent of the phone calls so that your client can organize and arrange a meeting with their customers.

Tip #6 Working It into the Schedule

When you first start, you may not want to work 12-hour days because this can feel like a bit much when you do it by yourself. Instead, it might be a wiser choice to look for businesses that operate from 9 am to 5 pm or 6 pm. It makes it easier for you to do your job while still fitting everything into your family’s schedule.

Tip #7 Decide on How Many Clients You Want

happy business woman selecting digital profiles of people

This is because the number of clients that you take will dictate how to set up your service. For example, if you only plan to have between eight to 10 clients, you may just want to have separate phones for each client with each phone marked.

However, if you plan to have more than that, you will probably want to have access to a switchboard. This will make your operation cost more. On the other hand, it will be more effective with space. The switchboard can help to accommodate a larger amount of business activity.

Tip #8 Take Care of the Legal Side of Your Business

Finally, you should look at the financial and the legal end of your business. For example, check with your local zoning office to be certain you can run a home-based business. In some cases, you might need a specific permit to be able to operate a business in the area. However, a phone answering service for small business will be less of a nuisance than, say, drum lessons. As a result, you should have an easier time getting a permit.

You will also want to speak with a tax specialist. You want to get as many tax deductions as possible when you run a phone answering service for small business because the rules and regulations will be different.

In Conclusion

In a world where the market is overcrowded, small businesses need to be there for their clients and potential customers at any given moment. This is where you come in to take advantage of some of the best jobs for stay at home moms. You can declutter their schedule by being their representative via phone. A phone answering service for small business allows you to open a handsome source of income without leaving your home.

If you made up your mind to start a new career, this concise guide can show you where to start. On the other hand, if you are already working in this area, do share your professional experiences with our readers. We’d love to hear from you!

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How to Open a Work at Home Medical Billing Service

Medical billing is a hot field that offers a lot of potential future growth. By opening a work at home medical billing service, you give yourself the opportunity to chart your own future. You can also attain a measure of financial independence and set your own schedule. You can free up more time to spend with family, or you can create more opportunities for traveling or living abroad. The point is that you have more options than you would with a typical 9-to-5 job or even other business opportunities.

Opening a work at home medical billing service is fairly easy. You can do it with little startup capital and a minimum of resources. Here are some of the things you’ll need to do to start your own work at home medical billing service.

focused african american beautiful woman with glasses working as accountant at home

1. Make Sure You Have the Right Personality

Not everyone has what it takes to run their own business or to run it out of their home. If you don’t have the right personality for it, the business will ultimately fail. You might feel worse about yourself and potentially suffer a major financial setback.

You should be a focused, determined, and disciplined person who believes in your ability and who goes after the things you want. You’ll need that to start the business and to make it successful.

2. Get the Appropriate Training

Not only do you need the proper training to run your work at home medical billing service successfully, but you’ll also need the proper credentials. This way, you can convince others that they should hire you.

Fortunately, there are numerous online programs that can grant you a degree or a certificate. You can complete these programs while you are still juggling work and family demands. You can also find accelerated programs so that you can start your at-home business as soon as possible.

Vet these programs carefully. Choose a program that is accredited and that has a good reputation. You want your degree to be worth something. You don’t want to graduate with a lot of debt and a certificate that won’t take you places.

 3. Save Money or Get Financing

You don’t need much money to start your own work at home medical billing service. This is one of the things that makes it such an attractive option. However, you will need a little capital to get the business started. About $3,000 to $4,000 should be enough to get the business going.

The startup money will cover things like the software for your medical billing, fees for your business license, setting up your website, and marketing your services to get your first clients. You may also need things to set up your home office space, such as a desk and some office supplies.

 4. Write a Business Plan

You will need a business plan if you have to apply for a small-business loan to start your work at home medical billing service. Banks will require it to assess the viability of your business. Even if you save the money yourself, you should still write a business plan to ensure that you are on the right track.

Your business plan should include goals for the number of clients you will secure within certain time frames. For example, you might decide that you need to get your first client within six months. You might want additional three clients within the first year.

Your business plan should include an outline of expenses and projected profits. This way, you will know how long it would take your business to get off the ground.

5. Apply for a Business License

Getting a business license is easy. You just need to fill out the appropriate form, pay the fee, and file it with the appropriate agency. Check with your city or county to find out where to get the forms, how much the fee is, and where to file.

The license will be mailed to you when it’s ready. You’ll be able to display it in your home office where clients can see it if you decide to meet with clients in your home office.

 6. Initiate Your Marketing Plan

digital marketing concept with a desk full of items such as eyeglasses, coffee, drafts, creative concept sheet,

Once your work at home medical billing service is up and running, you’ll need to get the word out so you can get some clients. You can’t just submit your name to a directory and expect the calls to come in.

Your marketing plan should include online ads, social media marketing, content marketing, direct mail, email, and even cold calling. Create a marketing plan and set a budget. Afterwards, decide which marketing outlets will get you the biggest results and get started.

 7. Network

To become one of the successful mom entrepreneurs, you need to start working on your connections. Networking can help you get the word out about your business without costing you a dime. You can meet with doctors and other professionals who might need your services and share your information.

Check to see what networking events are offered in your area. You might find conferences, industry trade shows or even cocktail mixers after hours. These might be hosted by your local Chamber of Commerce or by a specific trade group. Look on online forums, in newspapers, and on industry websites to find out about these events.

Afterwards, brush up on your social skills and develop a short pitch to promote your business and services. Even if you make one contact at one of these events, it could lead to a long-time client, who could then make lots of referrals.

In Conclusion

Opening a work at home medical billing service can create plenty of opportunities for your future. You could attain financial freedom and finally be the master of your own destiny.

Opening this work at home business is quite attainable and affordable. You just need to do a little research and work your way through the steps to ensure that you’re starting out on the best foundation. With the right effort and persistence, you’ll soon start welcoming clients and build momentum for your business.

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7 Jobs for Stay at Home Moms

Stay at home moms are often undervalued. They don’t technically contribute to the household’s income. However, stay at home moms wear so many hats, that if they were paid, they’d make over $100,000 a year. They are the caregivers, the chefs, the maids, the errand runners, the bus drivers, and often the accountants. So hats off to you if you have taken on this thankless and underpaid job! What you do is more than just valuable, it is essential to keeping your family afloat.

In today’s society, it is hard for a household to survive on two incomes, let alone one. It is doable, but you may feel the pressure to get a job to help make ends meet. The good news is you don’t have to give up time at home with your kids to make some money. There are several options for jobs for stay at home moms that can be done when the kids are asleep.

work at home mom with eyeglasses and toddler in her lap working at laptop on a couch

Regardless of your reasons for staying home with your children, you do not have to give up on your dreams. For many families with multiple kids, it is cheaper to forego the second income and have one parent stay home. However, this does not mean that you have to put your career on hold. It just means you have to be a little flexible and creative in how you go about earning that extra money.

You don’t have to sell your soul to make extra money either. There are hundreds of legitimate job opportunities that don’t involve guilting people into buying a product they don’t really want. Life as a stay at home working mom is easier if you are disciplined about your time and stick to a schedule. Depending on how much time you can commit, you can earn anywhere from a little spending money to a full-time income.

Most work at home moms work while their kids are asleep. This means they usually wake up a few hours early or stay up late to get some work done. Flexible jobs like writing, teaching online or creating products to sell are the perfect jobs for stay at home moms.

1. Freelance Writer/ Editor

old typewriter closeup

If you have a decent grasp of the English language, you should consider becoming a freelance writer or editor. You can start small on a content platform or apply directly to freelance positions as you would with a regular job. Most freelance writers and editors are paid by the word or project. These can easily be completed during nap time or in the hours before your kids wake up.

2. Virtual Assistant

A virtual assistant takes care of all the duties an administrative assistant would in a physical setting. Many small online businesses will hire a virtual assistant to help with the day to day work. This usually includes tasks such as answering emails, maintaining the online and social media presence, and providing general assistance. With this job, you may have more sporadic work throughout the day. However, you can accomplish most tasks from your couch.

3. Transcriptionist

Transcriptionists basically type the captions for all of your favorite TV shows and movies. They usually get paid per project or by the hour. You will need to be able to point out the distinct differences in each voice as you are often only sent the audio. As long as you can hear clearly, this is a great freelance job for a stay at home mom.

4. Open an Etsy Store

label on elastic saying hand made with love

If you are creative and like to make things by hand, opening stores on Etsy or other marketplaces can be great jobs for stay at home moms. Etsy is mainly for handmade items. Therefore, you can sell handmade soaps, scrapbooks or even anything made out of wood. Find something you enjoy making, take some quality photos, and post them on Etsy. You can even get your kids involved in the process, so you can spend time together and make a living.

5.  Sell on Amazon

Just because you feel like you can’t make anything that is worthwhile to sell, doesn’t mean you can’t sell on an online marketplace. Amazon, one of the largest companies in the world, offers plenty of jobs for stay at home moms. You can self publish a Kindle eBook, clean out your house and give others the opportunity to use anything you don’t need or resell items you pick up at a yard sale. Selling items on Amazon can potentially be a real money maker if you are willing to put in effort.

6.  Photographer

Another great option for jobs for stay at home moms is a photographer. All you need is a decent DSLR camera. Extra equipment can help improve the quality of your photographs, but it is not necessary to begin. If your kids are old enough, they can tag along to shoots and be your assistants for the day. As a freelance photographer, you have the authority to determine what kinds of jobs to take and when to take them.

7.  Become a Teacher

smiling woman working on laptop at home

Jobs for stay at home moms have really grown over the last few years. If you have a passion for teaching kids, you are no longer limited to an 8 to 5. There are a few new companies that will hire you to teach a class online.

Depending on your preferences and expertise, you can teach English as a second language. Classes are usually taught first thing in the morning or late at night, leaving time for your regular day. There are also options for teaching kids at the local park. While the classes are during the day, most of these companies encourage you to bring your kids along.

Final Thoughts

Working from home as a stay at home mom is entirely possible. Get creative and take advantage of the time you have when your kids are asleep. Freelance writing, teaching online, and selling your products on an online marketplace are great jobs for stay at home moms. If you have any other suggestions for great jobs for stay at home moms, please feel free to share them in the comments.

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Potty Training Basics: The Right Way to Toilet Train Your Toddler

Potty training is a major milestone in the development of a child. Most parents look forward to the time they will potty train their kids. The joy of potty training is that you will no longer worry about changing your child’s diaper. Despite the anticipation that moms and dads have, most of them do not know the basics of toilet training.

Some kids can take a few days to adapt to the changes, and others can take longer. Parents should know what to expect before the training begins to ensure that it is done at the right time and efficiently. The toddler must be both physically and emotionally ready for the toilet training. The child should be willing and cooperative. Do not try very hard as your child will eventually learn how to use the potty on their own. Here are some of the potty training basics to ease the process for both child and parent.

young family with two parents and a male toddler between them

Check for Signs

Most parents start potty training their toddlers at two years. In some cases, the child may start showing the signs earlier. The child is ready for potty training if he/she:

  1. Can follow simple instructions.
  2. Is able to pull the pants up and down.
  3. Becomes uncomfortable when wearing diapers.
  4. Starts calling himself/herself a big girl/boy.
  5. Can keep the nappy dry for up to three hours.
  6. Tells you that he/she is about to wee or poo.
  7. Is walking and sitting.

Prepare for Potty Training

potty training toddler with toothbruh

When you notice some of the signs, it is time to get ready for training. The parent will have to decide whether to train the child on how to use the potty or the toilet directly.

It is more advisable to use the potty as more children find it less scary compared to the toilet. You can ask your child what he/she prefers. If you opt to train your child using the toilet, get a small stool for the child to step on. Also, get a smaller seat that fits well in the existing toilet seat. This way, the child will sit on the toilet without the fear of falling into the bowl.

It is important to start training your child when you do not expect a big change in your routine. This could mean getting a new house or going for a holiday.

Help Your Child Get Ready

Train your child how to say some words related to going to the toilet, for example, poo and wee. Occasionally, motivate the child to sit on the potty or the small toilet seat to help him/her familiarize with the equipment.

Feed your child with plenty of fiber and water to prevent constipation. The main aim is to let the child learn at his/her pace. If you start the training and the toddler shows no interest in learning, give him/her time and later he/she will respond positively as they familiarize.

Start Potty Training

The best time to start training your child is when you do not have plans to leave the house. The real training begins when the child is aware that he/she is going to poo or wee and yearns to use the toilet or potty. The parent can also look out for signs that the child wants to go to the toilet. Some of the signs include passing wind, change of posture, and getting quiet.

When you note the child is about to pee or wee, encourage him/her to sit on the potty. If the child seats on the toilet for more than five minutes and no activity has taken place, take him/her off as it might feel like a punishment.

Praise the baby for the efforts made to let him/her know that sitting on the potty is a good thing. Remind the child to go to the toilet. Gradually stop using diapers and nappies except during day sleep and at night. Instead, use training pants or underpants. Dress the child in clothes that can come off easily such as trousers and avoid full body suits which can’t come out easily.

If you note that your child is having problems sitting on the toilet, demonstrate for them. Train your child how to wipe themselves after using the potty. Remember to wipe them from the front to the back. Also, show them how to pull the pants up after using the toilet or potty. Teach them that it is hygienic to wash their hands after visiting the toilet.

Start Night Training

When you start potty training, the child’s body is still not aware of most of its necessary reflexes. Therefore, it cannot wake up at night to use the potty. It is normal for the child to wet the bed at night for some time.

Before the child becomes ready for night training, continue using diapers or pull-up at night. Encourage the child to call for help if he/she wakes up in the middle of the night and feels like going to the toilet. Leave the potty near the bed to encourage the child to use it.

When you notice that the child stays dry for long at night, you can start nighttime potty training. Place a plastic sheet under the baby to protect the mattress. Let the baby sleep in underwear only. Have the child use the potty before getting to bed.

Upon waking up, encourage the child to use the potty before beginning his/her day’s activities. When night training, remember that the child has less control over bed wetting. When the child can’t stay dry overnight, embark on using diapers until he/she is a few months older.

Duration of Training

mother talking with baby daughter on toilet in bathroom for potty training

The average time for potty training a child is three months. In most cases, the child will still need help when wiping himself/herself until he/she is four to five years.

Setbacks while Toilet Training

Potty training is not an easy task. Drawbacks are expected, and they are part of the learning and training process. To avoid setbacks, trust children when they say they need to use the potty.

Also, remind the baby to use the potty if he/she has taken long before using it. Let the child use the potty before going to sleep. Always ensure that the potty is ready for use.

The stress that comes with potty training can make the child have health complications. For example, the child may pass out hard or watery poo. If the health complications persist, visit the pediatrician.

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